Swedish speaking Amazon Customer Service Associate (work from home)

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<p>Social network you want to login/join with:</p><h2>Swedish speaking Amazon Customer Service Associate (work from home)</h2><p>col-narrow-left</p><h2>Client:</h2><p>Amazon UK Services Ltd.</p><h2>Location:</h2><p>United Kingdom</p><h2>Job Category:</h2><p>Other</p><p>-</p><h2>EU work permit required:</h2><p>Yes</p><p>col-narrow-right</p><h2>Job Reference:</h2><p>773e082e6360</p><h2>Job Views:</h2><p>13</p><h2>Posted:</h2><p>12.08.2025</p><h2>Expiry Date:</h2><p>26.09.2025</p><p>col-wide</p><h2>Job Description:</h2><p><b>************************************************************ This role requires Swedish language proficiency ************************************************************<br><br><br>Role: </b>Swedish speaking Customer Service Associate<br><b>Job Type: </b>12 month fixed-term contract, full time 40 hours per week<br><b>Location: </b>United Kingdom (virtual, work from home in the UK at your registered home address)<br><b>Pay Rate:</b><b>Pay Rate:</b>£14.05 per hour +£1 per hour language premium<br><b>Start date:</b> 18th August 2025<br><br>Our mission at Amazon is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that’s why you’ll find we approach things differently here. You won’t be asked to read from a script or learn dialogue by heart. Instead, we’ll provide you with the training you need to problem solve for our customers. You’ll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love.<br><br><b>What will you do as a Customer Service Associate?</b><br>As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You’ll be the first point of contact for our customers based in Sweden by answering their requests through phone, chat and/or email – this includes everything from order and product questions to payment matters and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers.<br><p><b>BASIC QUALIFICATIONS</b></p><b>What are your hours?</b><br>This role requires working variable hours to match when customers need us most. You will work day shifts and late evenings and your work week is minimum 40hrs, i.e., 5x8hrs.In order to match our customer demand, we schedule based on a variety of different shift patterns within the operating hours of 6 am and 8 pm Monday to Sunday. You may be required to work on national holidays and Sundays. Schedules will be known 6 weeks in advance to ensure that your personal life can plan well around your work. You will learn more about your exact schedule closer to your start date.<br><br><b>What qualifications do we need from you?</b><li>Minimum age: 18 years old</li><li>Have the right to work in the UK</li><li>Strong communication skills in Swedish and English (both written and oral fluency)</li><li>Experience working with a computer</li><li>The availability to work varying shifts from Monday to Sunday within the operating hours of 6am to 8pm</li><li>Willingness and ability to work in rotating shifts (i.e., early, late, weekend and overtime as required)</li><li>Initial four/five weeks availability for full-time training (paid)</li><li>You\'ll need a quiet, distraction free work space (dedicated office space with a desk and chair)</li><li>From a technical perspective, a minimum 50mbps broadband connection speed using a hard-wire Ethernet internet connection (no WIFI). We will provide you with a complete equipment package ahead of your first day of training.</li><br><b>What strengths will you bring?</b><li>Hard-working, articulate, and detail-oriented</li><li>Friendly and customer-focused in every situation</li><li>Ability to learn quickly and embrace change</li><li>Comfortable multi-tasking in a high-energy environment.</li><br><b>What benefits will you receive?</b><br>One of the great things about joining Amazon’s Customer Service team is that you don’t need past experience in customer service. You’ll receive training and be provided with a complete equipment package when you join. Additionally, we offer a number of benefits, including:<li>Amazon employee discount</li><li>Private medical insurance</li><li>Amazon pension plan</li><li>Lifestyle benefits and retail discounts through our Amazon Extras program</li><li>Expert training and ongoing opportunities to learn more and develop your skills</li><br><b>If this role sounds like it’s for you, then click on the link below to start the application process!</b><br>You’ll need to allow 1-2 hours to complete the full application, including assessments which will evaluate your suitability for the role. We recommend using a laptop/desktop computer in order to get the best experience. You will have the option to save your application between each stage of the application process and return to it, if necessary, but we strongly advise you to complete the process in one sitting where possible. If you\'re selected to move forward, your Swedish language skills will be assessed.<br><br>If successful, we will contact you about next steps!<br><b>PLEASE UPLOAD YOUR CV</b><br><br><br></p> #J-18808-Ljbffr

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About United Kingdom

The United Kingdom is an island nation located on the northwest coast of Europe. The United Kingdom includes the entire island of Great Britain, which includes England, Wales, and Scotland, as well as the northern part of the island of Ireland. The name Great Britain is sometimes used to refer to the United Kingdom as a whole. The capital is London, which is one of the business, financial, and cultural centers of the world. Other major cities are Birmingham, Liverpool, and Manchester in England, Belfast and Londonderry in Northern Ireland, Edinburgh and Glasgow in Scotland, and Swansea and Cardiff in Wales.

Common Interview Questions

  • Tell me about yourself.
  • Walk me through your resume.
  • How did you hear about this position?
  • Why do you want to work at this company?
  • Why do you want this job?
  • Why should we hire you?
  • What can you bring to the company?
  • What are your greatest strengths?
  • What do you consider to be your weaknesses?
  • What is your greatest professional achievement?
  • Tell me about a challenge or conflict you’ve faced at work, and how you dealt with it.
  • Tell me about a time you demonstrated leadership skills.
  • What’s a time you disagreed with a decision that was made at work?
  • Tell me about a time you made a mistake.
  • Tell me about a time you failed.
  • Why are you leaving your current job?
  • Why were you fired?
  • Why was there a gap in your employment?
  • Can you explain why you changed career paths?
  • What’s your current salary?
  • What do you like least about your job?
  • What are you looking for in a new position?
  • What type of work environment do you prefer?
  • What’s your work style?
  • What’s your management style?
  • How would your boss and coworkers describe you?
  • How do you deal with pressure or stressful situations?
  • What do you like to do outside of work?
  • Are you planning on having children?
  • How do you stay organized?
  • How do you prioritize your work?
  • What are you passionate about?
  • What motivates you?
  • What are your pet peeves?
  • How do you like to be managed?
  • Do you consider yourself successful?
  • Where do you see yourself in five years?
  • How do you plan to achieve your career goals?
  • What are your career aspirations?
  • What’s your dream job?
  • What other companies are you interviewing with?
  • What makes you unique?
  • What should I know that’s not on your resume?
  • What would your first few months look like in this role?
  • What are your salary expectations?
  • What do you think we could do better or differently?
  • When can you start?
  • Are you willing to relocate?
  • How many tennis balls can you fit into a limousine?
  • If you were an animal, which one would you want to be?
  • Sell me this pen.
  • Is there anything else you’d like us to know?
  • Do you have any questions for us?

Educational Qualification

Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment. Kindly check the Official Notification for more qualification details. Notification Link Is Given Below.

Document Required

Required Documents for This recruitment: Candidate should have these documents before applying online. Candidates are suggested to read the official notification before applying.

  • Qualification certificate with mark sheets.
  • Passport size photographs.
  • Signature.

How to Apply

All the eligible candidates can apply for this job as mentioned below:

  • Read official notification carefully from the official website.
  • Read notification carefully before applying.
  • Fill the application form (link is given below).
  • Attach required documents and passport size photo with signature.
  • Then submit. Done.

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