Customer Claims Administrator | 12 Month Fixed Term Contract 1 1

Other Jobs To Apply

<p>Are you detail-oriented with excellent analytical skills? Join our Customer Claims team at TUI UK as an Audit Administrator, where you\'ll play a crucial role in ensuring accuracy and quality control across our claims handling processes.</p><p>We offer a flexible hybrid working model. While scheduled attendance at our Luton office is required, there is the opportunity to work from home part of the week. This approach supports collaboration and team engagement, while also offering flexibility to help maintain a healthy work-life balance.</p><p>Applications close <strong>12 July 2025</strong></p><h2><strong>ABOUT OUR OFFER</strong></h2><ul><li><strong>Personal benefits</strong>: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more.</li><li><strong>Flexible working</strong>: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.</li><li><strong>A career to shape</strong>: Access the TUI Learning Hub to level-up and reach your ambitions.</li><li><strong>Broaden your network:</strong> We champion intercultural collaboration and provide opportunities to work on global projects and teams</li><li><strong>Community</strong>: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.</li></ul><h2><strong>ABOUT THE JOB</strong><br></h2><ul><li>Assist in auditing internal claim files against service levels, insurer practices, and internal procedures to ensure accuracy and quality control.</li><li>Provide constructive feedback to team members and management on audit results to improve overall performance.</li><li>Create and manage housekeeping reports to identify data anomalies within the claims system and implement solutions.</li><li>Monitor and develop control processes around the integrity of reserves, payments, and recoveries across system interfaces.</li><li>Identify training needs and trends to recommend to the Audit and Data Integrity Executive.</li><li>Support the department with various administrative tasks and assist management as required.</li></ul><h2><strong>ABOUT YOU</strong></h2><ul><li>Experience with claims systems or file management systems, with the ability to quickly adapt to new systems and procedures.</li><li>Proficient analytical skills with in-depth knowledge of MS Excel and the ability to interpret management information.</li><li>Understanding of personal injury claims handling processes.</li><li>Ability to work calmly in a fast paced environment while maintaining attention to detail.</li><li>Self-motivated with excellent time management skills and the ability to monitor your own performance against targets.</li><li>Excellent interpersonal skills with a positive attitude and commitment to providing exceptional customer service.</li></ul><p>#LI-LF1 #LI-HYBRID</p><p>From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.</p><p><br>We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.</p> #J-18808-Ljbffr

Back to blog

About United Kingdom

The United Kingdom is an island nation located on the northwest coast of Europe. The United Kingdom includes the entire island of Great Britain, which includes England, Wales, and Scotland, as well as the northern part of the island of Ireland. The name Great Britain is sometimes used to refer to the United Kingdom as a whole. The capital is London, which is one of the business, financial, and cultural centers of the world. Other major cities are Birmingham, Liverpool, and Manchester in England, Belfast and Londonderry in Northern Ireland, Edinburgh and Glasgow in Scotland, and Swansea and Cardiff in Wales.

Common Interview Questions

  • Tell me about yourself.
  • Walk me through your resume.
  • How did you hear about this position?
  • Why do you want to work at this company?
  • Why do you want this job?
  • Why should we hire you?
  • What can you bring to the company?
  • What are your greatest strengths?
  • What do you consider to be your weaknesses?
  • What is your greatest professional achievement?
  • Tell me about a challenge or conflict you’ve faced at work, and how you dealt with it.
  • Tell me about a time you demonstrated leadership skills.
  • What’s a time you disagreed with a decision that was made at work?
  • Tell me about a time you made a mistake.
  • Tell me about a time you failed.
  • Why are you leaving your current job?
  • Why were you fired?
  • Why was there a gap in your employment?
  • Can you explain why you changed career paths?
  • What’s your current salary?
  • What do you like least about your job?
  • What are you looking for in a new position?
  • What type of work environment do you prefer?
  • What’s your work style?
  • What’s your management style?
  • How would your boss and coworkers describe you?
  • How do you deal with pressure or stressful situations?
  • What do you like to do outside of work?
  • Are you planning on having children?
  • How do you stay organized?
  • How do you prioritize your work?
  • What are you passionate about?
  • What motivates you?
  • What are your pet peeves?
  • How do you like to be managed?
  • Do you consider yourself successful?
  • Where do you see yourself in five years?
  • How do you plan to achieve your career goals?
  • What are your career aspirations?
  • What’s your dream job?
  • What other companies are you interviewing with?
  • What makes you unique?
  • What should I know that’s not on your resume?
  • What would your first few months look like in this role?
  • What are your salary expectations?
  • What do you think we could do better or differently?
  • When can you start?
  • Are you willing to relocate?
  • How many tennis balls can you fit into a limousine?
  • If you were an animal, which one would you want to be?
  • Sell me this pen.
  • Is there anything else you’d like us to know?
  • Do you have any questions for us?

Educational Qualification

Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment. Kindly check the Official Notification for more qualification details. Notification Link Is Given Below.

Document Required

Required Documents for This recruitment: Candidate should have these documents before applying online. Candidates are suggested to read the official notification before applying.

  • Qualification certificate with mark sheets.
  • Passport size photographs.
  • Signature.

How to Apply

All the eligible candidates can apply for this job as mentioned below:

  • Read official notification carefully from the official website.
  • Read notification carefully before applying.
  • Fill the application form (link is given below).
  • Attach required documents and passport size photo with signature.
  • Then submit. Done.

Related Posts