Sr Manager, Strategic Account Management, Marketplace Europe JOB ID- 4589
Share
What you'll do...
Join Walmart as a Snr Manager, Strategic Account Management, Marketplace Europe and your work could help over 295 million global customers live better every week. Yes, we are the Fortune #1 company, but you’ll quickly find we’re a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you’ll be empowered and equipped to do the best work of your life.
In the past two years, we have seen promising growth from sellers based in the UK, Europe and Turkey selling on our marketplaces in the US, Canada, and Mexico. To support this growth, we are opening an office in London, to provide better, localized support to these sellers and accelerate our seller acquisition efforts in the region.
As a Senior Manager of Strategic Account Management, your primary responsibility will be to drive adoption and spending for Walmart Connect (WMC) and Walmart Fulfilment Services (WFS). WMC is Walmart's retail media network that enables advertisers to reach and engage Walmart customers through various channels, including online, in-store, and across the web. It leverages Walmart's extensive customer data to provide targeted advertising solutions, helping brands create meaningful connections and drive sales. WFS allows sellers to store their inventory at Walmart fulfilment centres. When a customer places an order on Walmart.com, WFS handles the picking, packing, shipping, and customer service, ensuring fast and reliable delivery.
You will identify key Marketplace sellers who can benefit from adopting both WMC and WFS. You will build trust and foster win-win relationships, help sellers understand the value proposition and benefits, and assist them with the onboarding process. For existing sellers, you will track the performance and ROI of WMC and WFS, and through joint planning, help these sellers maximize their ROI on Marketplace.
You will collaborate closely with the Europe Marketing Team to develop seller education and communications. Additionally, you will work with the Business Development and Account Management teams to incorporate these services into new business pitches and joint business planning sessions.
You will collaborate with internal stakeholders and cross-functional teams to develop and present compelling business cases aimed at improving the seller experience for Walmart Fulfillment Services (WFS) and Walmart Connect (WMC). This includes tailoring the proposition for European sellers, optimizing operations, and driving technological enhancements and features. Additionally, you will work with operational teams as needed to resolve any issues sellers may encounter.
You’ll sweep us off our feet if…
You have a background in retail media or eCommerce fulfilment solutions.
You are passionate about sellers and excel at building strong relationships.
You consistently seek innovative ways to stand out from the competition.
You excel in fast-paced, constantly evolving settings.
You are focused on achieving results, with a proven track record of leadership and ownership that drives exceptional outcomes.
You quickly build trust and can lead by influence, effectively bridging commercial and operational perspectives.
You prioritize the collective success of the team and readily support your fellow team members.
You have experience in cross-border or international eCommerce.
Nice-to-have
Fluent in multiple European languages.
Experience with European e-commerce or Marketplace.
You’ll make an impact by:
Walmart Connect: Be the expert for Europe on the WMC proposition. Utilize consultative selling techniques to build trust and encourage sellers to adopt the service. Leverage the right strategies to help sellers maximize the ROI they achieve through Walmart Connect.
Walmart Fulfilment Services: Be the expert for Europe on the WFS proposition. Utilize consultative selling techniques to build trust and encourage sellers to adopt the service. Provide support for seamless onboarding and manage any operational challenges sellers may face.
Building Relationships with Key Decision Makers: Develop strong relationships with key influencers and decision-makers within the senior management of prospective accounts, as well as with internal stakeholders and working teams. Collaborate to create business plans that exceed expectations. Gain a deep understanding of sellers' goals, decision-making processes, and success metrics.
Advocating For the Platform: Champion and evangelize our platform, and its evolving capabilities, to prospective sellers. Attend trade shows and external events to generate new partner opportunities.
Being Seller Obsessed: Listen to seller feedback, challenges, and needs. Partner with cross-functional teams (e.g., product, site operations, partner support, etc.) to continuously improve the platform and experience.
Thinking Creatively: Explore and innovate! Develop and test new partnerships or services that create shared value for sellers, customers, and Walmart.
Preferred Experience/Qualifications
Other Jobs You May Be Interested In
Data Entry, No Experience, $35/hr, Remote, College Student Data Entry, $40/hr, Part-Time, Remote, Weekend Job Evening Virtual Assistant, Remote, $40/hr, No Experience Data Entry, No Experience, $35/hr, Remote, College Student Remote Data Entry, $40/hr, Weekend Job, College Student Virtual Assistant, $50/hr, Part-Time, Remote, Weekend Job Live Chat Support, $40/hr, Part-Time, Remote, No Degree Phone Support, Remote, $42/hr, Evening/Night Shift Virtual Assistant, $50/hr, Weekend, No Degree, Remote Customer Support, $35/hr, Remote, Evening/Night Job, No Degree Data Entry, No Experience, $35/hr, Remote, College Student Remote Customer Support, $40/hr, Weekend, No Experience Remote Data Entry, $35/hr, No Experience, Evening/Night Job Remote Customer Support, $42/hr, Weekend, No Experience Customer Support, $35/hr, Remote, Evening/Night Job, No Degree Virtual Assistant, $50/hr, Weekend, No Degree, Remote Virtual Assistant, No Degree, $40/hr, Remote, Part-Time Customer Support, $50/hr, Remote, Evening/Night Job, No Degree Live Chat Support, $35/hr, Remote, Night Shift, No Degree Remote Data Entry, $40/hr, Evening/Night Job, No Experience Remote Phone Job, $50/hr, College Student, Night Shift Part-Time Data Entry, $45/hr, Remote, College Student Friendly Data Entry, No Experience, $50/hr, Remote, College Student Remote Live Chat, $50/hr, Part-Time, Evening/Night Job Remote Phone Job, $45/hr, Part-Time, No Degree Required Data Entry, $50/hr, Remote, Evening Job, College Student Virtual Assistant, No Experience, $42/hr, Remote, Part-Time Data Entry, $45/hr, Remote, Evening, No Experience Required Remote Data Entry, $45/hr, No Degree, Weekend, Night Job Remote Phone Job, $42/hr, Part-Time, No Experience Required Remote Moderator, $42/hr, College Student, Weekend JobBachelor's degree in Business or a related field, with 3 years of experience in Business Management, Account Management, Marketing, Omni-Channel, Merchandising, or a related area; OR 5 years of experience in these fields without a degree.
Proven experience in leading and completing cross-functional projects.
Experience in business development and/or seller account management.
Experience in consultative selling and building joint business plans.
Background in retail media and eCommerce fulfilment services.
Personal qualities
Strong skills in prioritizing, scheduling, time management, and meeting deadlines.
Excellent influencing and interpersonal skills.
Detail-oriented with a strong sense of urgency and focus on achieving results.
Leverage data to make quicker and smarter decisions.