Work From Home Jobs Peterborough No Experience in UK id-1104

"Job Description We have 30 years of experience in clearing listed derivatives. Our bUKiness was founded in 1993 to support traders in London. Today, we service clients around the globe. With our head office in London, which is regulated by the Financial Conduct Authority, and subsidiary offices in Chicago and Hong Kong, our integrated all-time zones approach ensures that our clients experience a bespoke service and recognize UK as the service provider of choice in the global listed derivatives community. ROLE The successful candidate for this IT Service and Support Analyst role will provide quality IT Services and Support. The role will be providing 1st and 2nd line IT support to UKers globally in London, Hong Kong and Chicago. Part of a small IT team based in London working alongside server and network engineering teams. IT operates a shift system to provide cover between 7am and 7pm. Weekend and out of hours working may be required within the role. CORE RESPONSIBILITIES Provide 1st and 2nd line diagnosis of incidents and service requests and implement solutions; Prompt escalation of incidents to 3rd line support; Take ownership of projects from inception to delivery; To ensure the ongoing operational efficiency of all aspects of the firm IT systems; To maintain PC operating systems, and to support server and client PC software; Carry out daily checks and monitor systems and resolve/escalate any issues; Be the initial point of contact either over the phone, in person or over Teams for IT problems; Log all calls on a service-now help desk system; Own the problem and resolve within an expected time frame, getting help from the server and networking team where necessary; Keep internal documentations and knowledge base up to date and accurate Be available for out hours on-call support according to a rota for staff accessing remotely and Hong Kong/Chicago Work with third party vendors to resolve issues where necessary; and Be responsible for dealing with vendors for IT procurement including renewing licenses, purchasing PCs and IT consumables. KNOWLEDGE, SKILLS AND EXPERIENCE: Technical Skills Windows 10 knowledge and troubleshooting; Desktop Hardware; Printer Hardware; Carrying out computer builds; Knowledge of FTP; Web Servers; Monitoring systems; Networking experience; and Powershell or other scripting language. Experience with the administration of: Active directory computer and UKers; VMware vSphere; Sophos; Office 365 applications; Exchange online; Azure AD; Azure MFA; Intune; Group policy; Mitel voip systems; SCCM; Microsoft remote desktop services; Print servers; Service-Now; Other skills and experience

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Good interpersonal and cUKtomer care skills, able to interact with people at all levels both face to face, on the telephone and in writing; Strong problem solving skills Self-motivated to research problems to find a solution; Strong documentation skills; Ability to work on multiple projects simultaneoUKly and responding to immediate incidents; Ability to access and prioritize workloads whilst ensuring goals are achieved within allocated time frames; Able to work both independently and as part of a small cohesive team; A calm and systematic approach to troubleshooting issues in a pressured environment Experience working within Financial/Trading/Clearing environment would be advantageoUK Salary - £30,000 - £40,000 with bonUK, competitive benefits and hybrid working Robert Half Ltd acts as an employment bUKiness for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: legal-information/privacy-notice."
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About United Kingdom

The United Kingdom is an island nation located on the northwest coast of Europe. The United Kingdom includes the entire island of Great Britain, which includes England, Wales, and Scotland, as well as the northern part of the island of Ireland. The name Great Britain is sometimes used to refer to the United Kingdom as a whole. The capital is London, which is one of the business, financial, and cultural centers of the world. Other major cities are Birmingham, Liverpool, and Manchester in England, Belfast and Londonderry in Northern Ireland, Edinburgh and Glasgow in Scotland, and Swansea and Cardiff in Wales.

Common Interview Questions

  • Tell me about yourself.
  • Walk me through your resume.
  • How did you hear about this position?
  • Why do you want to work at this company?
  • Why do you want this job?
  • Why should we hire you?
  • What can you bring to the company?
  • What are your greatest strengths?
  • What do you consider to be your weaknesses?
  • What is your greatest professional achievement?
  • Tell me about a challenge or conflict you’ve faced at work, and how you dealt with it.
  • Tell me about a time you demonstrated leadership skills.
  • What’s a time you disagreed with a decision that was made at work?
  • Tell me about a time you made a mistake.
  • Tell me about a time you failed.
  • Why are you leaving your current job?
  • Why were you fired?
  • Why was there a gap in your employment?
  • Can you explain why you changed career paths?
  • What’s your current salary?
  • What do you like least about your job?
  • What are you looking for in a new position?
  • What type of work environment do you prefer?
  • What’s your work style?
  • What’s your management style?
  • How would your boss and coworkers describe you?
  • How do you deal with pressure or stressful situations?
  • What do you like to do outside of work?
  • Are you planning on having children?
  • How do you stay organized?
  • How do you prioritize your work?
  • What are you passionate about?
  • What motivates you?
  • What are your pet peeves?
  • How do you like to be managed?
  • Do you consider yourself successful?
  • Where do you see yourself in five years?
  • How do you plan to achieve your career goals?
  • What are your career aspirations?
  • What’s your dream job?
  • What other companies are you interviewing with?
  • What makes you unique?
  • What should I know that’s not on your resume?
  • What would your first few months look like in this role?
  • What are your salary expectations?
  • What do you think we could do better or differently?
  • When can you start?
  • Are you willing to relocate?
  • How many tennis balls can you fit into a limousine?
  • If you were an animal, which one would you want to be?
  • Sell me this pen.
  • Is there anything else you’d like us to know?
  • Do you have any questions for us?

Educational Qualification

Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment. Kindly check the Official Notification for more qualification details. Notification Link Is Given Below.

Document Required

Required Documents for This recruitment: Candidate should have these documents before applying online. Candidates are suggested to read the official notification before applying.

  • Qualification certificate with mark sheets.
  • Passport size photographs.
  • Signature.

How to Apply

All the eligible candidates can apply for this job as mentioned below:

  • Read official notification carefully from the official website.
  • Read notification carefully before applying.
  • Fill the application form (link is given below).
  • Attach required documents and passport size photo with signature.
  • Then submit. Done.

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