Virtual Assistant (Sales & Customer Support) at Flipkart - The Board Job ID-2315

Job Description
Flipkart is United Kingdom's leading e-commerce platform, revolutionizing the way people shop online. With a mission to make e-commerce accessible to all, Flipkart offers a wide range of products, from electronics to fashion, all under one virtual roof. As a dynamic and customer-centric organization, Flipkart is dedicated to providing a seamless shopping experience to millions of customers across United Kingdom.

Job Title: Virtual Assistant (Sales & Customer Support)
Job Location: [Insert Location]
Job Type: Full-time
About the Role:
Are you passionate about delivering exceptional customer service and assisting in sales activities? Flipkart is seeking a Virtual Assistant for Sales & Customer Support who will play a vital role in enhancing the overall shopping experience of our customers. As a Virtual Assistant, you will be the voice and face of Flipkart, providing top-notch customer support and helping boost our sales efforts.

Key Responsibilities:
Customer Support: Handle customer inquiries and issues through various communication channels (phone, email, chat) with courtesy and professionalism.
Sales Assistance: Assist customers in their purchasing journey, providing product information, recommendations, and resolving any sales-related queries.
Problem Solving: Troubleshoot and resolve customer issues, ensuring their satisfaction and retention.
Product Knowledge: Develop an in-depth understanding of Flipkart's products, services, and promotions to offer valuable assistance.
Sales Support: Collaborate with the sales team to identify opportunities for upselling and cross-selling products.
Feedback Collection: Collect and relay customer feedback to the relevant teams for continuous improvement.
Administrative Tasks: Assist in various administrative tasks to ensure smooth operations within the department.
Required Skills:
Customer-Centric: A passion for helping and satisfying customers, with excellent communication and interpersonal skills.
Sales Acumen: Understanding of sales principles and a persuasive communication style.

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Problem-Solving: Ability to analyze and resolve customer issues effectively.
Tech-Savvy: Proficient in using digital tools and systems.
Adaptability: Comfortable working in a fast-paced environment and handling various tasks simultaneously.
Team Player: Collaborative and willing to work closely with sales and customer support teams.
Qualifications:
High school diploma or equivalent (Bachelor's degree preferred).
Previous experience in customer service or sales-related roles is a plus.
Knowledge of e-commerce and familiarity with Flipkart's platform is advantageous.
Proficiency in English and any additional languages is a bonus.
How to Apply:
If you are enthusiastic about delivering top-notch customer service, assisting in sales efforts, and being a part of Flipkart's journey to redefine e-commerce in United Kingdom, we encourage you to apply for the Virtual Assistant (Sales & Customer Support) role. Please submit your resume and a cover letter highlighting your relevant experience and skills to us.

Join our dynamic team and be a part of United Kingdom's e-commerce revolution at Flipkart!

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About United Kingdom

The United Kingdom is an island nation located on the northwest coast of Europe. The United Kingdom includes the entire island of Great Britain, which includes England, Wales, and Scotland, as well as the northern part of the island of Ireland. The name Great Britain is sometimes used to refer to the United Kingdom as a whole. The capital is London, which is one of the business, financial, and cultural centers of the world. Other major cities are Birmingham, Liverpool, and Manchester in England, Belfast and Londonderry in Northern Ireland, Edinburgh and Glasgow in Scotland, and Swansea and Cardiff in Wales.

Common Interview Questions

  • Tell me about yourself.
  • Walk me through your resume.
  • How did you hear about this position?
  • Why do you want to work at this company?
  • Why do you want this job?
  • Why should we hire you?
  • What can you bring to the company?
  • What are your greatest strengths?
  • What do you consider to be your weaknesses?
  • What is your greatest professional achievement?
  • Tell me about a challenge or conflict you’ve faced at work, and how you dealt with it.
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  • Do you consider yourself successful?
  • Where do you see yourself in five years?
  • How do you plan to achieve your career goals?
  • What are your career aspirations?
  • What’s your dream job?
  • What other companies are you interviewing with?
  • What makes you unique?
  • What should I know that’s not on your resume?
  • What would your first few months look like in this role?
  • What are your salary expectations?
  • What do you think we could do better or differently?
  • When can you start?
  • Are you willing to relocate?
  • How many tennis balls can you fit into a limousine?
  • If you were an animal, which one would you want to be?
  • Sell me this pen.
  • Is there anything else you’d like us to know?
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Educational Qualification

Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment. Kindly check the Official Notification for more qualification details. Notification Link Is Given Below.

Document Required

Required Documents for This recruitment: Candidate should have these documents before applying online. Candidates are suggested to read the official notification before applying.

  • Qualification certificate with mark sheets.
  • Passport size photographs.
  • Signature.

How to Apply

All the eligible candidates can apply for this job as mentioned below:

  • Read official notification carefully from the official website.
  • Read notification carefully before applying.
  • Fill the application form (link is given below).
  • Attach required documents and passport size photo with signature.
  • Then submit. Done.

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