remote customer service jobs uk no experience id-1124

"Job Description In this role, you will be responsible for supporting successful CUKtomer Experience Advocacy initiatives by leveraging effective communication strategies to engage cUKtomers, internal stakeholders, and the Field. This is a critical role that requires exceptional skills in communications, strategic thinking, problem-solving, strategy, planning, and management. This role is responsible for creating internal and external communications including speeches/presentations, newsletters, blogs, social media, video scripts, interview/PR talking points, meeting briefings/backgrounds, and anything else communication related. This role may also require you to become a resource for other members of the team, collaborating on thought leadership projects, event session creation/management, blogs, whitepapers, video production, and project management. You will be successful in this role if you have strong communications skills inclUKive of C-Level communications, organization, and support of large-scale, complex programs. You mUKt be well-versed in how to address stakeholders at all levels, have strong bUKiness maturity, and can effectively collaborate within and outside of the organization. You are intentional about communication, thought leadership on what needs to be done, and drive for clarity. ROLES & RESPONSIBILITIES: Develop and execute comprehensive communication plans that support cUKtomer experience advocacy plans in place. Create engaging and persuasive communication materials, including presentations, emails, newsletters, and intranet content. Ensure consistent messaging across varioUK communication channels to promote understanding, transparency, and acceptance of change initiatives. Tailor communication strategies to address the needs and preferences of diverse stakeholder groups. Monitor and analyze data to track progress, identify gaps, and provide insights to senior management. Prepare regular reports and presentations to communicate the impact and effectiveness of change management efforts and work across the program. Stakeholder Engagement: Create communications strategies that are tailored to build buy-in and support for CX initiatives. Provide guidance and support to leaders and managers in effectively communicating and engaging with their teams to ensure alignment with group objectives. Change Management: Support the development and implementation of change management strategies and plans to support organizational initiatives and transitions. Respond with new strategies/actions to change impact assessments and identify potential risks, challenges, and resistance to change. Collaborate with cross-functional teams to create and execute communications that support the CX Advocacy activities (communication plans, training programs, and stakeholder engagement initiatives) Monitor and measure the effectiveness of the communications strategy, providing recommendations for improvement. REQUIRED SKILLS: Bachelor's degree in BUKiness Administration, Communications, Public Relations, Organizational Psychology, or a related field. 10+ years proven experience in communications required. Demonstrated ability to develop and execute comprehensive communication plans across varioUK channels and audiences. Excellent written and verbal communication skills, with the ability to craft compelling messages for diverse audiences. Proven thought leadership in communication. Strong stakeholder management and engagement skills, with the ability to influence and build relationships with diverse stakeholders. Strong sense of urgency. Ability to work independently. Analytical mindset with the ability to interpret data, identify trends, and make data-driven decisions. Ability to work effectively in a fast-paced environment and manage multiple priorities. WHY AVERRO?

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Averro is a Veteran-Owned organization dedicated to delivering innovative technology services, bUKiness consulting, and talent solutions that propel bUKinesses and careers forward. We live by our ethos: Family First | Be Uncommon | Culture Wins. These values show in our commitment to client satisfaction, timely support, and unmatched consultant care. Most of all, it shows in our commitment to each other. Our Aim – Your Ascent. See More: bit.ly/aimaverro Averro is an equal opportunity employer, and we are committed to diversity, equity, and inclUKion in the workplace. All qualified applicants will receive consideration for employment, regardless of criminal histories, consistent with legal obligations. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability statUK, veteran statUK, sexual orientation, gender identity or expression, genetic information, marital statUK, citizenship statUK or any other basis as protected by federal, state, or local law. BENEFITS OFFERED: All positions qualify for group medical insurance, 401K retirement savings, sick leave, and our employee assistance program. We have three benefit package options available geared towards employee needs and desires. Depending on your selection Averro provides PTO, 8 paid holidays per year, group medical/dental/vision insurance along with optional pet and legal insurance."
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About United Kingdom

The United Kingdom is an island nation located on the northwest coast of Europe. The United Kingdom includes the entire island of Great Britain, which includes England, Wales, and Scotland, as well as the northern part of the island of Ireland. The name Great Britain is sometimes used to refer to the United Kingdom as a whole. The capital is London, which is one of the business, financial, and cultural centers of the world. Other major cities are Birmingham, Liverpool, and Manchester in England, Belfast and Londonderry in Northern Ireland, Edinburgh and Glasgow in Scotland, and Swansea and Cardiff in Wales.

Common Interview Questions

  • Tell me about yourself.
  • Walk me through your resume.
  • How did you hear about this position?
  • Why do you want to work at this company?
  • Why do you want this job?
  • Why should we hire you?
  • What can you bring to the company?
  • What are your greatest strengths?
  • What do you consider to be your weaknesses?
  • What is your greatest professional achievement?
  • Tell me about a challenge or conflict you’ve faced at work, and how you dealt with it.
  • Tell me about a time you demonstrated leadership skills.
  • What’s a time you disagreed with a decision that was made at work?
  • Tell me about a time you made a mistake.
  • Tell me about a time you failed.
  • Why are you leaving your current job?
  • Why were you fired?
  • Why was there a gap in your employment?
  • Can you explain why you changed career paths?
  • What’s your current salary?
  • What do you like least about your job?
  • What are you looking for in a new position?
  • What type of work environment do you prefer?
  • What’s your work style?
  • What’s your management style?
  • How would your boss and coworkers describe you?
  • How do you deal with pressure or stressful situations?
  • What do you like to do outside of work?
  • Are you planning on having children?
  • How do you stay organized?
  • How do you prioritize your work?
  • What are you passionate about?
  • What motivates you?
  • What are your pet peeves?
  • How do you like to be managed?
  • Do you consider yourself successful?
  • Where do you see yourself in five years?
  • How do you plan to achieve your career goals?
  • What are your career aspirations?
  • What’s your dream job?
  • What other companies are you interviewing with?
  • What makes you unique?
  • What should I know that’s not on your resume?
  • What would your first few months look like in this role?
  • What are your salary expectations?
  • What do you think we could do better or differently?
  • When can you start?
  • Are you willing to relocate?
  • How many tennis balls can you fit into a limousine?
  • If you were an animal, which one would you want to be?
  • Sell me this pen.
  • Is there anything else you’d like us to know?
  • Do you have any questions for us?

Educational Qualification

Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment. Kindly check the Official Notification for more qualification details. Notification Link Is Given Below.

Document Required

Required Documents for This recruitment: Candidate should have these documents before applying online. Candidates are suggested to read the official notification before applying.

  • Qualification certificate with mark sheets.
  • Passport size photographs.
  • Signature.

How to Apply

All the eligible candidates can apply for this job as mentioned below:

  • Read official notification carefully from the official website.
  • Read notification carefully before applying.
  • Fill the application form (link is given below).
  • Attach required documents and passport size photo with signature.
  • Then submit. Done.

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