Customer Service Representative - Work From Home (Part-Time) - The Uwit Job id-2692

Job Description
Teleperformance is a globally recognized leader in customer experience management, providing comprehensive customer care solutions across various industries. With a commitment to excellence, Teleperformance has established itself as a trusted partner for companies seeking to enhance their customer interactions and drive business success.

Job Description: Teleperformance is currently seeking dynamic individuals to join our team as Customer Service Representatives for part-time, work-from-home positions. As a Customer Service Representative, you will play a crucial role in ensuring a positive customer experience through effective communication and problem-solving.

Responsibilities:

Customer Interaction: Engage with customers in a professional and courteous manner to address inquiries, resolve issues, and provide exceptional service.
Communication: Utilize effective communication skills to interact with customers via phone, email, and chat, ensuring a clear understanding of their needs.
Problem Resolution: Identify and resolve customer concerns promptly, aiming for first-contact resolution to enhance customer satisfaction.
Product Knowledge: Stay informed about Teleperformance products and services to provide accurate information and assistance to customers.
Documentation: Maintain detailed and accurate records of customer interactions and transactions.
Requirements:

Excellent Communication Skills: Strong verbal and written communication skills in English.

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Customer-Focused: A passion for delivering exceptional customer service and ensuring customer satisfaction.
Problem-Solving Skills: Ability to analyze situations, identify problems, and implement effective solutions.
Technical Proficiency: Comfortable using computer systems and navigating various software applications.
Availability: Flexibility to work part-time hours, including evenings and weekends.
How to Apply: If you are enthusiastic about providing outstanding customer service and meet the requirements mentioned above, we invite you to apply for this exciting opportunity. Please visit our Teleperformance Careers Page to submit your application.

Join Teleperformance and be part of a dynamic team dedicated to exceeding customer expectations and driving success in the ever-evolving world of customer experience management.

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About United Kingdom

The United Kingdom is an island nation located on the northwest coast of Europe. The United Kingdom includes the entire island of Great Britain, which includes England, Wales, and Scotland, as well as the northern part of the island of Ireland. The name Great Britain is sometimes used to refer to the United Kingdom as a whole. The capital is London, which is one of the business, financial, and cultural centers of the world. Other major cities are Birmingham, Liverpool, and Manchester in England, Belfast and Londonderry in Northern Ireland, Edinburgh and Glasgow in Scotland, and Swansea and Cardiff in Wales.

Common Interview Questions

  • Tell me about yourself.
  • Walk me through your resume.
  • How did you hear about this position?
  • Why do you want to work at this company?
  • Why do you want this job?
  • Why should we hire you?
  • What can you bring to the company?
  • What are your greatest strengths?
  • What do you consider to be your weaknesses?
  • What is your greatest professional achievement?
  • Tell me about a challenge or conflict you’ve faced at work, and how you dealt with it.
  • Tell me about a time you demonstrated leadership skills.
  • What’s a time you disagreed with a decision that was made at work?
  • Tell me about a time you made a mistake.
  • Tell me about a time you failed.
  • Why are you leaving your current job?
  • Why were you fired?
  • Why was there a gap in your employment?
  • Can you explain why you changed career paths?
  • What’s your current salary?
  • What do you like least about your job?
  • What are you looking for in a new position?
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  • What’s your management style?
  • How would your boss and coworkers describe you?
  • How do you deal with pressure or stressful situations?
  • What do you like to do outside of work?
  • Are you planning on having children?
  • How do you stay organized?
  • How do you prioritize your work?
  • What are you passionate about?
  • What motivates you?
  • What are your pet peeves?
  • How do you like to be managed?
  • Do you consider yourself successful?
  • Where do you see yourself in five years?
  • How do you plan to achieve your career goals?
  • What are your career aspirations?
  • What’s your dream job?
  • What other companies are you interviewing with?
  • What makes you unique?
  • What should I know that’s not on your resume?
  • What would your first few months look like in this role?
  • What are your salary expectations?
  • What do you think we could do better or differently?
  • When can you start?
  • Are you willing to relocate?
  • How many tennis balls can you fit into a limousine?
  • If you were an animal, which one would you want to be?
  • Sell me this pen.
  • Is there anything else you’d like us to know?
  • Do you have any questions for us?

Educational Qualification

Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment. Kindly check the Official Notification for more qualification details. Notification Link Is Given Below.

Document Required

Required Documents for This recruitment: Candidate should have these documents before applying online. Candidates are suggested to read the official notification before applying.

  • Qualification certificate with mark sheets.
  • Passport size photographs.
  • Signature.

How to Apply

All the eligible candidates can apply for this job as mentioned below:

  • Read official notification carefully from the official website.
  • Read notification carefully before applying.
  • Fill the application form (link is given below).
  • Attach required documents and passport size photo with signature.
  • Then submit. Done.

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