Customer Service Representative | Manila - The Uwit Job id-3196

Job Description
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in Manila. As a key member of our customer service department, you will play a crucial role in ensuring customer satisfaction and maintaining the company reputation for outstanding service.

Responsibilities:

Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.
Resolve customer issues efficiently, aiming for first-contact resolution.
Provide product information, troubleshoot problems, and offer solutions to meet customer needs.
Collaborate with other departments to address customer concerns and improve overall service quality.
Maintain accurate records of customer interactions and transactions.

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Qualifications:

Proven experience in a customer service role, preferably in a similar industry.
Excellent communication skills, both verbal and written.
Strong problem-solving abilities and a customer-centric approach.
Proficiency in using customer service software and tools.
Ability to work in a fast-paced environment and adapt to changing priorities.
Skills:

Exceptional interpersonal skills.
Ability to multitask and prioritize effectively.
Empathetic and patient demeanor.
Familiarity with Customer support.
How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience to us.

Benefits:

Competitive salary
Health and wellness programs
Opportunities for professional development
Join The Uwit Job and be part of a team that values excellence, innovation, and customer satisfaction. Your dedication will contribute to our continued success in delivering top-notch services to our clients. We look forward to welcoming you to our dynamic work culture.

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About United Kingdom

The United Kingdom is an island nation located on the northwest coast of Europe. The United Kingdom includes the entire island of Great Britain, which includes England, Wales, and Scotland, as well as the northern part of the island of Ireland. The name Great Britain is sometimes used to refer to the United Kingdom as a whole. The capital is London, which is one of the business, financial, and cultural centers of the world. Other major cities are Birmingham, Liverpool, and Manchester in England, Belfast and Londonderry in Northern Ireland, Edinburgh and Glasgow in Scotland, and Swansea and Cardiff in Wales.

Common Interview Questions

  • Tell me about yourself.
  • Walk me through your resume.
  • How did you hear about this position?
  • Why do you want to work at this company?
  • Why do you want this job?
  • Why should we hire you?
  • What can you bring to the company?
  • What are your greatest strengths?
  • What do you consider to be your weaknesses?
  • What is your greatest professional achievement?
  • Tell me about a challenge or conflict you’ve faced at work, and how you dealt with it.
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  • Can you explain why you changed career paths?
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  • How do you prioritize your work?
  • What are you passionate about?
  • What motivates you?
  • What are your pet peeves?
  • How do you like to be managed?
  • Do you consider yourself successful?
  • Where do you see yourself in five years?
  • How do you plan to achieve your career goals?
  • What are your career aspirations?
  • What’s your dream job?
  • What other companies are you interviewing with?
  • What makes you unique?
  • What should I know that’s not on your resume?
  • What would your first few months look like in this role?
  • What are your salary expectations?
  • What do you think we could do better or differently?
  • When can you start?
  • Are you willing to relocate?
  • How many tennis balls can you fit into a limousine?
  • If you were an animal, which one would you want to be?
  • Sell me this pen.
  • Is there anything else you’d like us to know?
  • Do you have any questions for us?

Educational Qualification

Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment. Kindly check the Official Notification for more qualification details. Notification Link Is Given Below.

Document Required

Required Documents for This recruitment: Candidate should have these documents before applying online. Candidates are suggested to read the official notification before applying.

  • Qualification certificate with mark sheets.
  • Passport size photographs.
  • Signature.

How to Apply

All the eligible candidates can apply for this job as mentioned below:

  • Read official notification carefully from the official website.
  • Read notification carefully before applying.
  • Fill the application form (link is given below).
  • Attach required documents and passport size photo with signature.
  • Then submit. Done.

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