Work From Home Jobs No Experience Remote Part Time in UK id-1028

"Job Description Black & White is a dynamic and customer-centric organization in the banking and telecom industry. We are currently seeking a dedicated and skilled Customer Support Associate to join our team. As a Customer Support Associate, you will play a pivotal role in ensuring excellent customer service, addressing queries, and providing technical assistance. This position offers an exciting opportunity to be part of a growing company that values professionalism and exceptional customer support. Job Responsibilities: Respond to customer queries in a timely and accurate manner, primarily through phone communication. Identify customer needs and guide them in utilizing specific features effectively. Update our internal databases with detailed information on technical issues and valuable customer interactions.

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Monitor customer complaints on social media platforms and proactively offer assistance to resolve issues. Collaborate with team members by sharing feature requests and effective workarounds. Keep customers informed about new features and functionalities. Collect and analyze customer feedback, and communicate insights to the Product, Sales, and Marketing teams. Assist in training and mentoring junior Customer Support Representatives. Requirements and Skills: Proven experience as a Customer Support Specialist or in a similar customer service role. Familiarity with the banking, telecom, or related industry is a plus. Proficiency in using help desk software and remote support tools. Understanding of CRM systems and their functionality. Excellent oral and written communication skills. Strong problem-solving abilities and the ability to multitask effectively. Patience and composure when handling challenging customer cases. Qualifications: Graduation in any discipline or equivalent. Fluent English communication skills are essential. 0 to 8 years of experience in Customer Support or any international BPO. Previous experience in the customer service industry will be advantageous. Openness to work in night shifts or rotational shifts as required. Candidates with backlogs or arrears in their degree are not eligible. Hiring Domains: We are currently hiring in the following domains: Healthcare Banking Finance E-Commerce Telecom Inside Sales Eligibility: Graduate freshers or undergraduates with relevant skills can apply. Excellent and fluent English communication skills are a must. 0 to 8 years of experience in Customer Support or any international BPO. Please note that all applications should be submitted in English language. Join our team at Black & White and be part of a dynamic organization that values exceptional customer service and offers excellent growth opportunities. Apply now and help us deliver outstanding support to our domestic and international clients."
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About United Kingdom

The United Kingdom is an island nation located on the northwest coast of Europe. The United Kingdom includes the entire island of Great Britain, which includes England, Wales, and Scotland, as well as the northern part of the island of Ireland. The name Great Britain is sometimes used to refer to the United Kingdom as a whole. The capital is London, which is one of the business, financial, and cultural centers of the world. Other major cities are Birmingham, Liverpool, and Manchester in England, Belfast and Londonderry in Northern Ireland, Edinburgh and Glasgow in Scotland, and Swansea and Cardiff in Wales.

Common Interview Questions

  • Tell me about yourself.
  • Walk me through your resume.
  • How did you hear about this position?
  • Why do you want to work at this company?
  • Why do you want this job?
  • Why should we hire you?
  • What can you bring to the company?
  • What are your greatest strengths?
  • What do you consider to be your weaknesses?
  • What is your greatest professional achievement?
  • Tell me about a challenge or conflict you’ve faced at work, and how you dealt with it.
  • Tell me about a time you demonstrated leadership skills.
  • What’s a time you disagreed with a decision that was made at work?
  • Tell me about a time you made a mistake.
  • Tell me about a time you failed.
  • Why are you leaving your current job?
  • Why were you fired?
  • Why was there a gap in your employment?
  • Can you explain why you changed career paths?
  • What’s your current salary?
  • What do you like least about your job?
  • What are you looking for in a new position?
  • What type of work environment do you prefer?
  • What’s your work style?
  • What’s your management style?
  • How would your boss and coworkers describe you?
  • How do you deal with pressure or stressful situations?
  • What do you like to do outside of work?
  • Are you planning on having children?
  • How do you stay organized?
  • How do you prioritize your work?
  • What are you passionate about?
  • What motivates you?
  • What are your pet peeves?
  • How do you like to be managed?
  • Do you consider yourself successful?
  • Where do you see yourself in five years?
  • How do you plan to achieve your career goals?
  • What are your career aspirations?
  • What’s your dream job?
  • What other companies are you interviewing with?
  • What makes you unique?
  • What should I know that’s not on your resume?
  • What would your first few months look like in this role?
  • What are your salary expectations?
  • What do you think we could do better or differently?
  • When can you start?
  • Are you willing to relocate?
  • How many tennis balls can you fit into a limousine?
  • If you were an animal, which one would you want to be?
  • Sell me this pen.
  • Is there anything else you’d like us to know?
  • Do you have any questions for us?

Educational Qualification

Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment. Kindly check the Official Notification for more qualification details. Notification Link Is Given Below.

Document Required

Required Documents for This recruitment: Candidate should have these documents before applying online. Candidates are suggested to read the official notification before applying.

  • Qualification certificate with mark sheets.
  • Passport size photographs.
  • Signature.

How to Apply

All the eligible candidates can apply for this job as mentioned below:

  • Read official notification carefully from the official website.
  • Read notification carefully before applying.
  • Fill the application form (link is given below).
  • Attach required documents and passport size photo with signature.
  • Then submit. Done.

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