Work From Home Customer Service Jobs No Experience in UK id-1030

"Job Description Trigent Software is a leading provider of IT services and consulting, dedicated to delivering innovative solutions to clients worldwide. We are currently seeking a highly motivated and detail-oriented individual to join our team as an HR Support Role. Responsibilities Conduct inbound and outbound calls to US-based candidates, effectively screening them for client's hiring requirements. Utilize call-in tool to record outcomes of calls, providing accurate and timely information. Motivate candidates to complete job applications and assist with scheduling and rescheduling their first day of work, ensuring smooth onboarding. Review application forms to ensure all details are accurately filled out by candidates.

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Handle inbound calls and promptly resolve candidates' queries, delivering exceptional customer service. Respond to candidates' queries via email and text, providing clear and concise information. Resolve queries using a ticketing platform, with knowledge of ServiceNow considered an advantage. Maintain a quality score of 90% and above throughout the process, consistently meeting or exceeding performance targets. Escalate complex issues or problems and seek guidance when necessary. Establish and maintain process controls, updating and validating process documentation to ensure compliance with requirements. Identify opportunities for process improvements, suggesting ideas to enhance efficiency, accuracy, and control measures. Actively participate in team building activities, fostering a collaborative and positive work environment. Safeguard the security and confidentiality of client data, adhering to data protection policies and guidelines. Strive for customer satisfaction, consistently exceeding expectations and delivering exceptional service. Role Details Job Title: HR Support Role Role Category: Customer Success Industry Type: IT Services & Consulting Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Requirements and Qualifications Proficient in English language (both verbal and written communication skills). Previous experience in a customer support role or call center environment is preferred. Strong interpersonal and communication skills, with the ability to build rapport and effectively resolve queries. Detail-oriented with excellent organizational and time management abilities. Ability to work well under pressure, multitask, and meet tight deadlines. Familiarity with ticketing platforms and knowledge of ServiceNow is a plus. Demonstrated problem-solving skills and ability to handle complex issues. Proactive mindset with a continuous improvement mindset. A team player with a positive attitude and willingness to contribute to a collaborative work environment. Join Trigent Software and embark on a rewarding career as an HR Support Role, where you will play a vital role in delivering outstanding customer support and contributing to the success of our clients. Apply now to be part of our dynamic and innovative team!"
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About United Kingdom

The United Kingdom is an island nation located on the northwest coast of Europe. The United Kingdom includes the entire island of Great Britain, which includes England, Wales, and Scotland, as well as the northern part of the island of Ireland. The name Great Britain is sometimes used to refer to the United Kingdom as a whole. The capital is London, which is one of the business, financial, and cultural centers of the world. Other major cities are Birmingham, Liverpool, and Manchester in England, Belfast and Londonderry in Northern Ireland, Edinburgh and Glasgow in Scotland, and Swansea and Cardiff in Wales.

Common Interview Questions

  • Tell me about yourself.
  • Walk me through your resume.
  • How did you hear about this position?
  • Why do you want to work at this company?
  • Why do you want this job?
  • Why should we hire you?
  • What can you bring to the company?
  • What are your greatest strengths?
  • What do you consider to be your weaknesses?
  • What is your greatest professional achievement?
  • Tell me about a challenge or conflict you’ve faced at work, and how you dealt with it.
  • Tell me about a time you demonstrated leadership skills.
  • What’s a time you disagreed with a decision that was made at work?
  • Tell me about a time you made a mistake.
  • Tell me about a time you failed.
  • Why are you leaving your current job?
  • Why were you fired?
  • Why was there a gap in your employment?
  • Can you explain why you changed career paths?
  • What’s your current salary?
  • What do you like least about your job?
  • What are you looking for in a new position?
  • What type of work environment do you prefer?
  • What’s your work style?
  • What’s your management style?
  • How would your boss and coworkers describe you?
  • How do you deal with pressure or stressful situations?
  • What do you like to do outside of work?
  • Are you planning on having children?
  • How do you stay organized?
  • How do you prioritize your work?
  • What are you passionate about?
  • What motivates you?
  • What are your pet peeves?
  • How do you like to be managed?
  • Do you consider yourself successful?
  • Where do you see yourself in five years?
  • How do you plan to achieve your career goals?
  • What are your career aspirations?
  • What’s your dream job?
  • What other companies are you interviewing with?
  • What makes you unique?
  • What should I know that’s not on your resume?
  • What would your first few months look like in this role?
  • What are your salary expectations?
  • What do you think we could do better or differently?
  • When can you start?
  • Are you willing to relocate?
  • How many tennis balls can you fit into a limousine?
  • If you were an animal, which one would you want to be?
  • Sell me this pen.
  • Is there anything else you’d like us to know?
  • Do you have any questions for us?

Educational Qualification

Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment. Kindly check the Official Notification for more qualification details. Notification Link Is Given Below.

Document Required

Required Documents for This recruitment: Candidate should have these documents before applying online. Candidates are suggested to read the official notification before applying.

  • Qualification certificate with mark sheets.
  • Passport size photographs.
  • Signature.

How to Apply

All the eligible candidates can apply for this job as mentioned below:

  • Read official notification carefully from the official website.
  • Read notification carefully before applying.
  • Fill the application form (link is given below).
  • Attach required documents and passport size photo with signature.
  • Then submit. Done.

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