Flip kart Work-From-Home Jobs - Freshers Welcome - The Elite Job id-2227

Job Description
Flipkart, a leading e-commerce company, has been revolutionizing online shopping for years. With a mission to make shopping easy and accessible for everyone, Flipkart offers a wide range of products and services, from electronics to fashion, home essentials, and much more. As an innovative tech-driven organization, Flipkart provides an ideal environment for professionals to thrive and make a difference in the e-commerce industry.

Job Description: Are you passionate about delivering exceptional customer service while working from the comfort of your own home? Flipkart is seeking dedicated individuals to join our team as Customer Service Representatives for our 2023 Work-From-Home positions. This is an exciting opportunity for freshers and experienced professionals alike to become a part of the Flipkart family.

Key Responsibilities:

Customer Assistance: Respond to customer inquiries, resolve issues, and provide outstanding service through various communication channels, including phone, email, and chat.

Order Management: Efficiently manage customer orders, track shipments, and ensure on-time delivery.

Product Knowledge: Stay up-to-date with Flipkart product offerings and provide information to customers regarding products, services, and promotions.

Problem Solving: Investigate and resolve customer concerns or complaints, demonstrating empathy and professionalism in every interaction.

Data Entry: Accurately record customer interactions, transactions, and feedback in our system.

Team Collaboration: Work closely with your team and other departments to ensure a seamless customer experience.

Required Skills:

Excellent Communication: Proficient in English with strong verbal and written communication skills.

Customer-Centric Approach: A passion for helping people and the ability to empathize with customers needs.

Technical Proficiency: Comfortable using various software and tools for customer support.

Problem-Solving Skills: The ability to think critically, analyze situations, and find effective solutions.

Adaptability: Willingness to learn, adapt to new processes, and embrace change.

Qualifications:

High school diploma or equivalent.
Previous customer service experience is a plus but not required.

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Freshers are welcome to apply.
Perks and Benefits:

Competitive compensation.
Work from the comfort of your own home.
Extensive training and support.
Career growth opportunities within Flipkart.
How to Apply: If you are ready to embark on a fulfilling career with Flipkart, please submit your resume and a cover letter outlining your relevant skills and experience. We look forward to having you join our team and contribute to our mission of making online shopping a breeze for customers.

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About United Kingdom

The United Kingdom is an island nation located on the northwest coast of Europe. The United Kingdom includes the entire island of Great Britain, which includes England, Wales, and Scotland, as well as the northern part of the island of Ireland. The name Great Britain is sometimes used to refer to the United Kingdom as a whole. The capital is London, which is one of the business, financial, and cultural centers of the world. Other major cities are Birmingham, Liverpool, and Manchester in England, Belfast and Londonderry in Northern Ireland, Edinburgh and Glasgow in Scotland, and Swansea and Cardiff in Wales.

Common Interview Questions

  • Tell me about yourself.
  • Walk me through your resume.
  • How did you hear about this position?
  • Why do you want to work at this company?
  • Why do you want this job?
  • Why should we hire you?
  • What can you bring to the company?
  • What are your greatest strengths?
  • What do you consider to be your weaknesses?
  • What is your greatest professional achievement?
  • Tell me about a challenge or conflict you’ve faced at work, and how you dealt with it.
  • Tell me about a time you demonstrated leadership skills.
  • What’s a time you disagreed with a decision that was made at work?
  • Tell me about a time you made a mistake.
  • Tell me about a time you failed.
  • Why are you leaving your current job?
  • Why were you fired?
  • Why was there a gap in your employment?
  • Can you explain why you changed career paths?
  • What’s your current salary?
  • What do you like least about your job?
  • What are you looking for in a new position?
  • What type of work environment do you prefer?
  • What’s your work style?
  • What’s your management style?
  • How would your boss and coworkers describe you?
  • How do you deal with pressure or stressful situations?
  • What do you like to do outside of work?
  • Are you planning on having children?
  • How do you stay organized?
  • How do you prioritize your work?
  • What are you passionate about?
  • What motivates you?
  • What are your pet peeves?
  • How do you like to be managed?
  • Do you consider yourself successful?
  • Where do you see yourself in five years?
  • How do you plan to achieve your career goals?
  • What are your career aspirations?
  • What’s your dream job?
  • What other companies are you interviewing with?
  • What makes you unique?
  • What should I know that’s not on your resume?
  • What would your first few months look like in this role?
  • What are your salary expectations?
  • What do you think we could do better or differently?
  • When can you start?
  • Are you willing to relocate?
  • How many tennis balls can you fit into a limousine?
  • If you were an animal, which one would you want to be?
  • Sell me this pen.
  • Is there anything else you’d like us to know?
  • Do you have any questions for us?

Educational Qualification

Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment. Kindly check the Official Notification for more qualification details. Notification Link Is Given Below.

Document Required

Required Documents for This recruitment: Candidate should have these documents before applying online. Candidates are suggested to read the official notification before applying.

  • Qualification certificate with mark sheets.
  • Passport size photographs.
  • Signature.

How to Apply

All the eligible candidates can apply for this job as mentioned below:

  • Read official notification carefully from the official website.
  • Read notification carefully before applying.
  • Fill the application form (link is given below).
  • Attach required documents and passport size photo with signature.
  • Then submit. Done.

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