Entry Level Customer Service/Sale job id- 3519

 

 

 

 

 

 

 

 

 

 

 

 

 

                                                                                                                                                                               Job Description

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Amazon is a globally renowned e-commerce and technology company, pioneering innovations in logistics, cloud computing, digital streaming, and artificial intelligence. With a commitment to customer-centricity and operational excellence, Amazon has revolutionized the retail industry and continues to shape the future of commerce worldwide.

 

Job Title: Entry Level Customer Service/Sales Representative

 

 

Job Summary: As an Entry Level Customer Service/Sales Representative at Amazon, you will play a pivotal role in delivering exceptional customer experiences and driving sales growth. You will engage with customers through various channels to address inquiries, provide product recommendations, and assist with order processing, all while fostering positive relationships to enhance brand loyalty.

 

Key Responsibilities:

 

Respond promptly and professionally to customer inquiries via phone, email, and chat

Identify customer needs and recommend appropriate products or solutions

Process orders accurately and efficiently, ensuring timely delivery

Resolve customer complaints and issues with empathy and patience

Meet and exceed sales targets and performance metrics

Collaborate with cross-functional teams to optimize processes and improve customer satisfaction

Required Skills and Qualifications:

 

Excellent communication skills, both verbal and written

Strong customer service orientation with a passion for helping others

Ability to multitask and prioritize in a fast-paced environment

Basic computer proficiency and familiarity with CRM systems

Adaptability and willingness to learn new technologies and processes

Experience:

 

No prior experience required; training will be provided

Working Hours:

 

Flexible schedules available; including evenings, weekends, and holidays

Knowledge, Skills, and Abilities:

 

Knowledge of e-commerce platforms and industry trends is a plus

Ability to work effectively in a team environment

Problem-solving skills and a positive attitude

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Benefits:

 

Competitive compensation package

Comprehensive benefits including medical, dental, and vision coverage

401(k) retirement savings plan with company match

Employee discounts on Amazon products and services

Opportunities for career growth and advancement within the company

Why Join Amazon:

 

Be part of a dynamic and innovative company at the forefront of technology and customer experience

Work in a collaborative and inclusive environment where your ideas and contributions are valued

Access to world-class training and development programs to support your career aspirations

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About United Kingdom

The United Kingdom is an island nation located on the northwest coast of Europe. The United Kingdom includes the entire island of Great Britain, which includes England, Wales, and Scotland, as well as the northern part of the island of Ireland. The name Great Britain is sometimes used to refer to the United Kingdom as a whole. The capital is London, which is one of the business, financial, and cultural centers of the world. Other major cities are Birmingham, Liverpool, and Manchester in England, Belfast and Londonderry in Northern Ireland, Edinburgh and Glasgow in Scotland, and Swansea and Cardiff in Wales.

Common Interview Questions

  • Tell me about yourself.
  • Walk me through your resume.
  • How did you hear about this position?
  • Why do you want to work at this company?
  • Why do you want this job?
  • Why should we hire you?
  • What can you bring to the company?
  • What are your greatest strengths?
  • What do you consider to be your weaknesses?
  • What is your greatest professional achievement?
  • Tell me about a challenge or conflict you’ve faced at work, and how you dealt with it.
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  • Can you explain why you changed career paths?
  • What’s your current salary?
  • What do you like least about your job?
  • What are you looking for in a new position?
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  • How would your boss and coworkers describe you?
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  • What do you like to do outside of work?
  • Are you planning on having children?
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  • How do you prioritize your work?
  • What are you passionate about?
  • What motivates you?
  • What are your pet peeves?
  • How do you like to be managed?
  • Do you consider yourself successful?
  • Where do you see yourself in five years?
  • How do you plan to achieve your career goals?
  • What are your career aspirations?
  • What’s your dream job?
  • What other companies are you interviewing with?
  • What makes you unique?
  • What should I know that’s not on your resume?
  • What would your first few months look like in this role?
  • What are your salary expectations?
  • What do you think we could do better or differently?
  • When can you start?
  • Are you willing to relocate?
  • How many tennis balls can you fit into a limousine?
  • If you were an animal, which one would you want to be?
  • Sell me this pen.
  • Is there anything else you’d like us to know?
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Educational Qualification

Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment. Kindly check the Official Notification for more qualification details. Notification Link Is Given Below.

Document Required

Required Documents for This recruitment: Candidate should have these documents before applying online. Candidates are suggested to read the official notification before applying.

  • Qualification certificate with mark sheets.
  • Passport size photographs.
  • Signature.

How to Apply

All the eligible candidates can apply for this job as mentioned below:

  • Read official notification carefully from the official website.
  • Read notification carefully before applying.
  • Fill the application form (link is given below).
  • Attach required documents and passport size photo with signature.
  • Then submit. Done.

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