Customer Service Executive (Live Chat, Remote, 8AM - 5PM PT) JOB ID- 4204

About the company

About Autonomous.ai Autonomous is a 7-year-old company based in HCM Vietnam and the US, building tools for the new world of work. Autonomous powers 1,000,000 individuals and 130,000 businesses across the globe including Google, Netflix, Genentech, and Microsoft. About Rove.to With the vision “We see tomorrow’s web in 3D”, we are building ROVE for anyone to create a 3D space but no coding skill is required, all drag and drop. Rove is for millions of our customers who want to lift their blog, shop, or portfolio off the page and into the new 3D web. All assets in ROVE are NFTs and purchased via smart contracts. Let's explore ROVE at LINK and bring it to the world! For further information, please visit our whitepaper at https://whitepaper.rove.to Joining us in this phase, you will be responsible for growing an NFT artist community. Artists play an important role in developing creative NFT arts, as well as, attracting more NFT investors into Rove for trading. We are offering a paid internship employment & you'll be working full time as other employees. You will join Autonomous as a crucial piece for our major project - Rove.

 

Job Summary

Responsibilities:

Communicate knowledge of all products to customers to support customers to choose the most suitable product and order products;

Provide high-level customer service and responded to service inquires, follow up on customer interactions;

Co-ordinate with other function e.g (Operation, Finance, Product,) … to solve the on-going issues;

Provide feedback on the efficiency of the customer service process as well as company products and service.

 

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Requirements

High School Diploma or GED preferred

1+ years of experience in retails, E-Commerce, and social media is a plus (Facebook/ Twitter / Instagram and other platforms)

Able to work in a fast paced environment on both live chat and phone

Excellent problem solving skills

Strong customer satisfaction focus skills

Fluent in English, bilingual is a plus

Hardworking & detail-oriented

Young, dynamic, creative mindset, detail-oriented, always be curious, always learning

 

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About United Kingdom

The United Kingdom is an island nation located on the northwest coast of Europe. The United Kingdom includes the entire island of Great Britain, which includes England, Wales, and Scotland, as well as the northern part of the island of Ireland. The name Great Britain is sometimes used to refer to the United Kingdom as a whole. The capital is London, which is one of the business, financial, and cultural centers of the world. Other major cities are Birmingham, Liverpool, and Manchester in England, Belfast and Londonderry in Northern Ireland, Edinburgh and Glasgow in Scotland, and Swansea and Cardiff in Wales.

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Educational Qualification

Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment. Kindly check the Official Notification for more qualification details. Notification Link Is Given Below.

Document Required

Required Documents for This recruitment: Candidate should have these documents before applying online. Candidates are suggested to read the official notification before applying.

  • Qualification certificate with mark sheets.
  • Passport size photographs.
  • Signature.

How to Apply

All the eligible candidates can apply for this job as mentioned below:

  • Read official notification carefully from the official website.
  • Read notification carefully before applying.
  • Fill the application form (link is given below).
  • Attach required documents and passport size photo with signature.
  • Then submit. Done.

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